Records management

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The field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records (ISO 15489-1: 2001 Standard)[1]


A means of helping an organization to make sure it is creating and maintaining an adequate documentary record of its functions, policies, decisions, procedures, and essential transactions, whether in paper, film, electronic record, or some other medium. Records management thus helps the organization to decide which records to keep and which to destroy and how best to organize them all.


[1] INTERNATIONAL ORGANIZATION FOR STANDARDIZATION, Information and documentation — Records management — Part 1: General, ISO 15489–1:2001(E), ISO, Geneva (2001).

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